Privacy Policy

Plaza Group of Hotels Privacy Policy for Guests
We use your personal information in order to fulfill our commitment to providing an unparalleled guest service experience. As part of that undertaking, we are committed to safeguarding the privacy of the personal information that we gather. As one of our guests, you understand and agree that we collect, use and disclose your personal information in accordance with this Privacy Policy for Guests.
Most of the personal information we process is information that you or someone acting on your behalf knowingly provides to us. However, in some instances, we process personal information that we are able to infer about you based on other information you provide to us or on our interactions with you, or personal information about you that we receive from a third party.
There may be instances in which the personal information that you provide to us or that we collect is considered "Sensitive Personal Information" under the privacy laws of some countries. Those laws define "Sensitive Personal Information" to mean personal information from which we can determine or infer an individual's racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, membership of a trade union or professional association, physical or mental health or condition, genetic data, sexual life or judicial data (including information concerning the commission or alleged commission of a criminal offence). We only process "Sensitive Personal Information" in your jurisdiction if and to the extent permitted or required by applicable law.
How We Use Personal information
Subject to applicable laws, we may collect, use and disclose relevant portions of your personal information in order to:
    - Provide and charge for the hotel accommodation and other goods and services you purchase;
    - Provide you with a better, more personalized level of service;
    - Conduct market research, customer satisfaction and quality assurance surveys, direct marketing and sales promotions;
    - Respond to requests for information and services;
    - Administer general record keeping; and
    - Meet legal and regulatory requirements;